Be wary of Tanita and their warranty claims.The product itself was decent, and fairly accurate, however Tanita is not a company that prides itself in customer service and product support.I used my scale in a normal bathroom environment, and after just 3 months you could see evaporation underneath the screen.I don't know if a gasket had a crack in it, or what the issue might have been, but the unit couldn't withstand the normal humidity of a bathroom.In fact, the unit was a good 20 feet from any active water, like a shower and tub.I shipped the unit in, and without even so much as a courtesy call, the "customer service manager" returned my unit with a note that my warranty claim was refused, even though I had spoken to someone before about the issue, and said it would be replaced no problem.The customer service manager was nice enough, but said that even though it was well within the boundaries of his discretion, he was going to refuse the claim, because they refuse all like claims regarding evaporation.He even admitted that it happens fairly often.
Stay away.
His recommendation?Buy another Tanita, and not place it in the bathroom.Right.
Click Here to see more reviews about: Tanita BF-683W Body Fat/Body Water Feature, White
Product Description:
Tanita's digital scales are distinguished by their accuracy, reliable performance, rust resistance for moisture protection and unique features. This scale will monitor your Weight, Body Fat% and Body Water%, it has a 4 person memory with Athlete mode. New Tracking feature will track your 10 previous weight and body fat% reading with calendar date. This scale has a weight capacity of 330lbs and a 10 year warranty.
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